Just had my eyebrows done at Anita's studio earlier today. I met with her a week before to discuss what I like and dislike about color, shape, and we looked at some photos so that she could meet my expectations. Today's appointment was fantastic! All in all it took a little over two hours. Anita prepared three colors for me, which she thought would be a good match for my natural hair line and my complexion. Together we came up with the perfect shade, on the fifth try. Anita explained every single step before we did the procedure, and she told me as she was starting each new step so I'd be ready. She drew in the eyebrows after measuring the symmetry so that they would perfectly sit on my face (my natural eyebrows are not symmetrical, as surely is the case for most people). The initial needle work was felt but not very painful; it was manageable and short in duration. After that Anita applied some fantastic numbing cream and the pain scale for the eyebrow tattoo process varied between 0 and 1 (on a scale of 1 to 10 - 10 being extremely painful). Once my eyebrows were done, Anita carefully explained the after-care and provided me with a kit just for that. I will have a touch up visit in December, as it's standard to have two appointments for this. I most highly recommend Anita for your permanent eyebrow needs! You'll be in caring, experienced and talented hands. Thank you, Anita!